General Information

AIRPORT AND TRANSPORT

The Symposium will be held at the Gold Coast Convention and Exhibition Centre. The Centre is an easy drive from both Brisbane and Coolangatta Airports. The following airline websites provide information on flights arriving into Brisbane or the Gold Coast:

From Gold Coast Airport

For international and interstate visitors arriving at the Gold Coast’s local airport, Coolangatta, the following options are available.

SHUTTLE BUS
Gold Coast Tourist Shuttle

Pre-booking is recommended and can be done online at the website below. One way or return coach transfers between your hotel & the Gold Coast Airport are available.
Website: http://gcshuttle.com.au/airport-transfers/
Phone: 1300 655 655
Cost (approx): AUD21.00 one way, AUD41.00 return

TAXI
Gold Coast Cabs

From Coolangatta Airport to the Symposium venue (the Gold Coast Convention and Exhibition Centre) the approximate cost is AUD 52.00 one way.
Website: http://www.gccabs.com.au/
Phone: 131 008

From Brisbane Airport

For international and interstate visitors arriving at Brisbane Airport, the options for travelling to the Gold Coast are via coach, taxi or airtrain. The journey takes approximately 75 minutes.

COACH
Con-X-ion

Pre-booking can be arranged and is recommended for early and late arrivals.
Website: http://www.con-x-ion.com/
Phone +61 7 3358 9700 or 1300 664 700
Email: reservations@coachtrans.com.au
Cost (approx): From AUD49.00 one way, AUD91.00 return

TAXI
Yellow Cabs

From Brisbane Airport to Surfers Paradise.
Website: http://www.yellowcab.com.au/
Phone: 131 924
Cost (approx): From AUD200.00 one way

TRAIN
Airtrain

The Airtrain service leaves from Brisbane Airport every half hour (15 minutes during peak times) throughout the day between 5:00am and 8:00pm. Travel time is 90 minutes on the train to Nerang station, and approximately 15 minutes drive to the Gold Coast Convention and Exhibition Centre. Online bookings receive 10% off. Website: www.airtrain.com.au
Phone: +61 7 3216 3308
Cost (approx): From AUD31.00 one way, AUD59.00 return

Airtrain Connect – Transfer Service

The AirtrainConnect service includes the train to a Gold Coast station, and then a chauffeured vehicle to your accommodation or the Gold Coast Convention and Exhibition Centre. When you arrive at the Brisbane airport, Airtrain staff will arrange your tickets and advise which Gold Coast train station to disembark at. When you arrive at the Gold Coast, your driver will be waiting with your name on a sign to take you to your destination.
Website: www.airtrain.com.au
Phone: 1800 119 091
Email: reservations@airtrain.com.au
Cost (approx): From AUD50.00 one way, AUD90.00 return

GOLD COAST PUBLIC TRANSPORT

G:Link

Broadbeach is renowned for its retail, restaurants, entertainment culture and vast beachfront. Broadbeach is home to many premier conference facilities including the Gold Coast Convention and Exhibition Centre, making it a popular business tourism hub.

Now with the G:Link, the Gold Coast’s new light rail system it is easier than ever to explore the surrounding area. In Broadbeach, the light rail system stretches from Surfers Paradise to Pacific Fair Shopping Centre. For more information about the G:Link click here.

BUSINESS HOURS

Banks generally open from 9.30am – 4.00pm, Monday – Friday. General office hours are 9.00am – 5.00pm, Monday – Friday. Post Offices operate these hours; however stamps are often available from hotels.

 

CAR HIRE/ PARKING

All major car hire companies, including Avis, Budget, Europcar, Hertz and Thrifty, operate in Australia and vehicles may be hired at the Brisbane and Gold Coast Airports.

Parking is available at the Gold Coast Convention and Exhibition Centre. The Centre’s car park entrance is at the northern end of the building, accessible from traffic lights off the Gold Coast Highway and the main driveway off TE Peters Drive. Undercover car spaces are available for short-term parking. A cost of AUD10.00 flat rate is charged for car parking at the centre.

EATERIES

Bistros, restaurants, cafes and coffee shops offer varied menus, prices and decor. Local specialties such as seafood and Australian wines are worth trying. At some restaurants you can keep the liquor bill down by taking your own wine or beer. These are called “BYO” restaurants, an abbreviation for “bring your own”.

For more information about Gold Coast dining please visit the following websites:

ELECTRICITY

Electrical current is 240/250V, AC 50Hz. The Australian three-pin power outlet is different from that in many countries, so you will need an adaptor. If your appliances are 110V, check if there is a 110/240V switch. If not, you will need a voltage converter. Universal outlets for 240V or 110V shavers are usually found in leading hotels.

GOODS & SERVICES TAX (GST) / TOURIST REFUND SCHEME (TRS)

Australia levies a Goods and Services Tax (GST) of 10%. The Tourist Refund Scheme (TRS) enables travellers departing Australia to claim a refund of the GST (and also the Wine Equalisation Tax (WET)) paid on goods bought in Australia and taken out of the country. The refund applies to goods over the value of AUD$300.00 when items are purchased in the same shop within 30 days of your departure from Australia. Should an item be too large to take onto the aircraft as hand luggage you will need to visit the TRS clearing office at the international airport with the item and receipt. The receipt will be stamped “TRS sighted” and the large item can then be checked-in with your luggage. Once you have cleared customs you can collect your refund from the TRS desk by showing your receipt or items purchased. It does not apply to services or goods consumed or partly consumed in Australia. Goods which are to be exported can be used before departing Australia.

LANGUAGE

The official language for the Symposium is English.  

VISA INFORMATION

All visitors to Australia must have a valid visa to travel to and enter Australia. Welcome letters can be requested from otitismedia2017@arinex.com.au following the completion of your Symposium registration.

For VISA information please click here to download an information factsheet from the Australian Immigration Office.

PRIVACY

The Symposium Managers comply with the Australian “Privacy Amendment (Private Sector) Act 2000” which is designed to protect the right of the individual to privacy of their information. Information collected in respect of proposed participation in any aspect of the Symposium will only be used for the purposes of planning and conduct of the Symposium. It may also be provided to the organising body or to organisers of future events.

In addition, it is usual practice to produce a “Delegate List” of attendees at the Symposium and to include the individual’s details in such a list. Consent for publication of the individual’s information may be withheld when completing the Registration Form for the Symposium. Individuals are also entitled to access the information held by written application to the Symposium Managers.

QUARANTINE

Australia is free from many plant and animal diseases prevalent in other countries. Very strict quarantine rules apply to the import of animals and plants, including most food products, which cannot be brought into the country without prior application. For more information click here to visit the Australian Quarantine and Inspection Service (AQIS) website.

TIME

The Gold Coast is 10 hours ahead of Greenwich Mean Time.

VACCINATIONS

A current valid international certificate of inoculation against yellow fever is required if passengers come from, or travel through, infected areas. Check this carefully with your airline or travel agent.